This research looks at the appeal, benefits and disadvantages of living in retirement villages, as well as at the business models employed and how the Australian Government can help the sector to expand. This research makes a number of recommendations, including a national ombudsman to support and advocate for the rights of older people navigating disputes with retirement village operators; greater transparency into fees and ongoing charges for retirement village residents; and building standards that ensure retirement village operators are responsible for providing accessible, universally designed residences and facilities.